Universal Terms of Service Agreement
Comprehensive legal policies and operating terms · Effective Date: July 2026
Overview & Important Disclaimer
This Universal Terms of Service Agreement ("Agreement") is established between Emirate Visa Tourism L.L.C (Trade License No. 1648996) ("Company", "we", "us", or "our") and you, the visitor or user ("you", "your", "User", or "client"), taking effect from the moment you access this website ("Site") or submit an application electronically.
Emirate Visa Tourism L.L.C operates as an independent private visa assistance and travel consultation agency. We are NOT affiliated with the UAE Government, the General Directorate of Residency and Foreigners Affairs (GDRFA), the Federal Authority for Identity, Citizenship, Customs & Port Security (ICP), or any other official government immigration body. Our professional service fees are strictly charged for file preparation, documentation review, submission support, and customer assistance, and are completely separate from official government charges.
By browsing, accessing, or utilizing our Site and Services, you confirm that you have read, understood, and agreed to be legally bound by this Agreement. If you disagree with any clause herein, you must exit and cease using our services immediately.
Eligibility & Legal Authority
To access our platform or engage our visa assistance services, you must possess full legal capacity to enter into binding obligations. By using our services, you warrant that:
- You are at least eighteen (18) years of age;
- You possess full legal competence under applicable local and international laws; and
- You are not prohibited from utilizing travel or visa consultation services under any applicable jurisdiction.
If you submit an application or accept these terms on behalf of a corporate entity or another person, you represent and warrant that you hold legitimate legal authority to bind them.
Services Description & Visa Processing
- Administrative Assistance: We provide expert consultation and administrative support to facilitate UAE visit visa applications on behalf of travelers worldwide.
- No Approval Guarantee: Final visa approval or denial rests solely and exclusively with the UAE immigration authorities (GDRFA / ICP). Emirate Visa Tourism L.L.C does not guarantee visa approval under any circumstance.
- Data Integrity: You bear sole responsibility for supplying authentic, truthful, and accurate documentation. We hold no liability for rejections, delays, or penalties resulting from incorrect, forged, or incomplete user data.
Fees, Payments & Refund Policy
Payments made through our secure gateway comprise two distinct components: official government fees and our independent professional service charges.
A. Payment Terms
- We accept secure online transactions via major credit and debit cards.
- Users must ensure active and authorized payment methods are used.
- Applicable local taxes or processing surcharges may apply.
B. Refund Policy
- Service Fees: Our professional service fees become non-refundable once application review or processing has commenced.
- Government Fees: Official immigration fees are strictly non-refundable once submitted to government portals, regardless of application approval, rejection, or processing delays by UAE authorities.
User Conduct & Responsibilities
You agree to utilize our website and services in full compliance with UAE laws. Prohibited activities include:
- Uploading fraudulent, forged, or stolen identification documents;
- Engaging in unlawful acts, unauthorized system access, or security interference;
- Distributing malware, spam, or automated scraping scripts;
- Making misleading statements regarding Emirate Visa Tourism L.L.C or its official status.
Site Availability & Data Privacy
- Platform Uptime: While we endeavor to maintain 24/7 availability, scheduled maintenance or unexpected technical outages may occur. We assume no liability for resulting disruptions.
- Data Processing: By submitting your details, you authorize us to securely process, manage, and transmit your data to immigration channels required for your visa processing.
Limitation of Liability
Under no circumstances shall Emirate Visa Tourism L.L.C, its directors, employees, or partners be held liable for any direct, indirect, incidental, or consequential damages resulting from:
- Visa application delays, rejections, or immigration decisions;
- Inaccuracies in user-provided documentation;
- Financial losses related to non-refundable flights, hotels, or travel arrangements;
- Technical glitches, interruptions, or unauthorized data access beyond our reasonable control.
Our total cumulative liability shall never exceed the exact service fees paid by you to our company for the specific transaction in question.
Indemnification
You agree to indemnify, defend, and hold harmless Emirate Visa Tourism L.L.C and its affiliates from any claims, liabilities, losses, damages, or legal expenses arising from your misuse of the services, submission of fraudulent papers, or violation of this Agreement.
Third-Party Links
Our platform may provide links to official government portals or helpful travel resources. We hold no responsibility for the content, security, or privacy policies of external websites.
Modifications to Terms
We reserve the right to revise or update this Agreement at any time to reflect regulatory or operational adjustments. Modifications become effective immediately upon posting on this page. Continued site usage implies your acceptance of the revised terms.
Governing Law & Jurisdiction
This Agreement is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes or claims arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the competent courts in the UAE.
Questions regarding our agreements?
Email: visa@emiratevisatourism.ae · WhatsApp: +971 50 000 0000 · Our support team responds within 24 business hours.